Grandstream PBX Dubai
Grandstream PBX System is an innovative IP PBX (Private Branch Exchange) Telephone System offered by Grandstream. It provides enterprise-grade productivity features and is available in different models to cater to businesses ranging from 2 users to 2000 users. Grandstream offers a wide variety of desk phones to choose from, ensuring that every customer’s needs are met.
Grandstream PBX Features
Different features of Grandstream PBX system are given below.
Voicemail
Grandstream PBX offers a voicemail feature that allows callers to leave voice messages in the absence of the user. When a call reaches a user’s voicemail, the caller is greeted with a pre-recorded or automated message and prompted to leave a message. Users can later play back these messages and retrieve important information or respond accordingly.
Auto-Attendant/IVR
The Interactive Voice Response (IVR) or auto-attendant feature in Grandstream Dubai is an invaluable addition to any business PBX system. An IVR plays an automated message to incoming callers, providing them with options and prompting them to make a selection based on the nature of their call. This helps streamline call routing and ensures callers reach the appropriate department or extension.
Conference Call/Conference Rooms
Grandstream PBX enables the creation of conference rooms where users, both internal and external, can join and engage in conference calls. These conference rooms can be moderated by an admin user and can be password-protected to prevent unauthorized access. Users can dial the conference room access number to participate in the conference call.
Call Recording
Grandstream PBX includes a call recording feature that allows users to record conversations using their phones. Call recording in Grandstream PBX can be configured to record calls in different modes, including always recording, never recording, or based on specific rules. This feature is particularly useful for training purposes, quality assurance, or compliance requirements, such as in banking or sales teams.
Caller ID Function
Caller ID is a standard feature in Grandstream PBX that displays the incoming caller’s identification on the user’s phone screen. This feature provides users with information about the caller’s number before answering the call, allowing for better call management and identification.
Call Forwarding
With call forwarding, calls to a particular extension can be redirected to another extension or number. Once call forwarding is activated, all calls to the user’s extension are immediately forwarded to the assigned destination. This feature allows users to manage their calls efficiently, ensuring they can receive important calls even when they are away from their desk.
Call Parking Feature
Call parking allows a call to be placed in a designated call parking lot with an assigned number. This parked call can then be retrieved by any user with any phone. While the call is parked, the caller hears on-hold music until the call is picked up, ensuring a seamless waiting experience for callers.
Call Accounting/Call Reporting
Grandstream PBX provides call accounting features that allow users to view all phone calls in a web browser. Users can filter calls by date, extension, user, duration, and more, and totals are calculated based on the filter settings. This feature is valuable for businesses that need to keep track of phone calls and monitor specific individuals or extensions.
Voicemail to Email
The voicemail to email feature in Grandstream IP PBX automatically forwards a copy of a user’s voicemail message to their designated email address . This feature allows users to listen to their voicemail messages via email or smartphone device, providing convenience and accessibility even when they are away from their desk.
Music On Hold
The music on hold feature in Grandstream PBX plays music or company advertisements to callers when they are placed on hold or in a call queue. This feature helps enhance the caller’s experience by providing entertainment or information while they wait.
Office Hours: The office hours feature in Grandstream PBX allows calls to be routed based on the time, day of the week, or month. This feature is helpful for diverting calls to a separate after-office-hours message or a different destination outside of regular business hours, weekends, holidays, and so on.
Do Not Disturb
The Do Not Disturb (DND) feature in Grandstream PBX systems is designed to give users the ability to temporarily block incoming calls on their handset phones. When activated, DND automatically rejects incoming calls, preventing them from ringing or disturbing the user. This feature is particularly beneficial in situations where a user needs uninterrupted focus or privacy. For example, during important meetings, critical tasks, or when the user is taking a break such as lunchtime. By enabling DND, users can ensure that their concentration is not interrupted and that they can complete their tasks without disturbances.
Grandstream PBX & CRM Integration
Grandstream IP PBX and Telecom products have become a trusted choice for companies worldwide, as they provide the necessary tools to enhance business operations, facilitate connectivity, foster collaboration, and deliver exceptional customer service. With Grandstream IP PBX, organizations can integrate collaboration, mobility, and messaging features into a single solution, enabling individuals to collaborate effortlessly and efficiently regardless of their location, work style, or device preference.
Effective collaboration is a crucial factor in the success of any organization. By fostering productive relationships among employees, partners, and customers, businesses can share information and ideas, expedite product development, streamline cooperation with suppliers and partners, and establish enduring and profitable customer relationships
Grandstream Phone Models
- Grandstream GXP1625
- Grandstream GXP1760
- Grandstream GXP2170
- Grandstream GXP2135
- Grandstream GXV3370
- Grandstream GXV324z
- Grandstream DP720
- Grandstream DP750
- Grandstream GXP2200
- Grandstream GXP2130
- Grandstream GXV3380
- Grandstream GXV3240
FAQ
Q:Why Should I Choose Grandstream ?
There are several compelling reasons why you should choose Grandstream for your communication needs:
Affordability: Grandstream offers cost-effective solutions that are suitable for small and medium-sized businesses. The pricing is competitive, allowing you to maximize your return on investment without compromising on quality.
Scalability: Grandstream telephone systems are highly scalable and can grow with your business. Whether you have a small office with a few extensions or a larger organization with thousands of users, Grandstream can accommodate your needs.
Ease of deployment: The configuration and deployment of Grandstream systems are straightforward, especially for those with basic knowledge of telephone system infrastructure. This means you can get your communication system up and running quickly without extensive technical expertise.
Feature-rich: Grandstream IP PBX systems offer a wide range of features to enhance your communication capabilities. From advanced call management functions to wireless mobility, voice-over-IP integration, and integration with PC applications, Grandstream provides comprehensive solutions to meet your business requirements.
Reliability: By merging PBX functions with the reliability of IP technology, Grandstream delivers a robust and stable communication system. You can expect high-quality audio, secure connections, and seamless integration with your network infrastructure.
Productivity-enhancing: Grandstream systems are designed to boost productivity and efficiency. With effective call management, feature-rich handsets, and call center solutions, you can streamline your communication processes and improve overall workflow.